Privacy Policy
1. Introduction
Padmavati Brothers Pvt Ltd. (“Company”, “we”, “our”, or “us”) operates PBHRM App (“App”), a business application designed to support employee management, work assignments, sales activities, field operations, meter readings, site records, and related business processes.
This Privacy Policy explains how the Company collects, uses, stores, discloses, retains, and protects personal information when users access or use the App.
We are committed to handling personal information responsibly and using it for legitimate business, operational, security, and compliance purposes in accordance with applicable laws.
By using the App, users acknowledge that they have been provided access to this Privacy Policy. Where consent is legally required, the Company will obtain it through an appropriate process.
2. Information We Collect
The information collected depends on the features used, the organization’s configuration, the permissions granted, and the user’s activities within the App.
2.1 Personal and Account Information
The App may collect or process:
- Employee names and identification details.
- Account credentials and authentication information.
- Registered mobile numbers and email addresses.
- Employee IDs, department, designation, and organizational details.
- Information necessary to create, authenticate, and administer user accounts.
2.2 Precise Location Information
The App collects precise device location information, including GPS coordinates and associated location timestamps, when the relevant location functionality is enabled and the required permissions have been granted.
Location information is used for legitimate business and operational purposes, including:
- Verifying employee locations and movements for business operations.
- Verifying field visits, customer visits, and sales-related activities.
- Associating meter readings, site records, and field submissions with relevant locations.
- Supporting the verification of assigned tasks and other authorized field activities.
- Reviewing work-related records and resolving operational discrepancies.
- Providing authorized administrators and managers with location information required for business verification.
Continuous and Background Location Collection. The App is configured for continuous location tracking. Where location tracking is enabled and the necessary permissions are granted, the App may collect location information continuously, including when the App is running in the background, when it is not visible on the screen, and when it is not actively being used.
Depending on the implemented configuration, location collection may continue outside individual trips or field visits. Users should not assume that closing the App or leaving the screen will stop location collection.
Location collection is intended to support the Company’s employee management, field operations, task verification, sales verification, meter-reading verification, and other authorized business activities.
Access to location information is restricted to authorized persons with legitimate business responsibilities. The Company does not intend to use location information for advertising or sell location information to third parties.
2.3 Work and Operational Information
The App may collect and process:
- Assigned tasks, task completion details, and work status.
- Sales records, customer-visit information, and related submissions.
- Meter readings, site information, and field reports.
- Other business records submitted by employees or authorized users.
- Dates, times, and related records associated with work activities.
- Information required for internal operational reports and verification.
2.4 Device and Technical Information
Where applicable, the App may process technical information necessary to operate, secure, and troubleshoot the service, including device model and operating-system version, app version and diagnostic logs, error reports and technical events, network and connectivity information, and security and access-related records.
The specific technical information collected depends on the App’s implementation and any enabled third-party services.
3. Purposes of Processing
The Company processes information for the following purposes:
- Creating and administering user accounts.
- Managing employees, tasks, and business assignments.
- Verifying employee locations and field activities.
- Reviewing sales activities and customer visits.
- Verifying meter readings and site records.
- Maintaining work records and operational reports.
- Detecting discrepancies, unauthorized activity, and inaccurate submissions.
- Maintaining the security, stability, and performance of the App.
- Investigating operational issues and resolving disputes.
- Complying with applicable legal and regulatory obligations.
The Company will not intentionally use background location information for unrelated advertising purposes.
4. Data Storage and Security
Information collected through the App is stored using Company-managed or Company-controlled server infrastructure, as configured for the service.
Server and Infrastructure Details: [Insert hosting provider, server location, and relevant infrastructure details, where applicable.]
The Company implements reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include authentication, access restrictions, secure transmission, administrative controls, and server security measures, depending on the actual implementation.
Access to personal and location information is limited to authorized personnel who require it for legitimate business purposes.
No electronic storage or transmission system can be guaranteed to be completely secure. The Company will take reasonable steps to protect information but cannot guarantee absolute security.
5. Disclosure and Sharing of Information
The Company does not sell personal information or location data.
5.1 Authorized Company Personnel
Authorized administrators, managers, and supervisors may access relevant employee information, location records, tasks, sales activities, meter readings, and other business records to perform their responsibilities.
5.2 Technology and Infrastructure Providers
Where necessary, information may be processed by authorized hosting, infrastructure, maintenance, or technical service providers acting on behalf of the Company.
Third-Party Providers: [Insert the names of relevant providers and applicable data-processing arrangements.]
5.3 Legal and Regulatory Requirements
Information may be disclosed to competent authorities or other parties when required or permitted by applicable law, legal process, or a legitimate need to protect rights, security, or property.
5.4 Business Transfers
If the Company undergoes a merger, restructuring, acquisition, or transfer of business assets, relevant information may be transferred subject to applicable legal requirements and appropriate safeguards.
The Company will not authorize third parties to use personal or location information for purposes inconsistent with this Policy.
6. Employee Location Tracking and User Controls
The App’s location functionality supports business verification and operational management.
Users should be informed about the nature and purpose of location collection before being asked to grant the relevant Android permissions.
Users may review or change the App’s location permissions through their device settings. However, disabling location permissions may prevent the App from providing location-dependent functionality and may affect the availability of location records.
Because the App is configured for continuous tracking, users should understand that location collection may occur when the App is not in use and may extend beyond individual trips or visits.
Any employment-related decisions arising from location records or unavailable location information must be handled by the Company or relevant employer in accordance with applicable law, employment arrangements, and relevant workplace policies.
7. Data Retention
The Company’s retention approach is linked to employment and legitimate business recordkeeping requirements.
Employee account information, location records, and operational records may be retained for the duration of the relevant employment or authorized engagement, as applicable, and afterward where reasonably necessary for legal compliance, accounting, dispute resolution, security, or legitimate business recordkeeping.
The precise retention periods for each category of information are subject to the Company’s finalized retention schedule.
Retention Schedule: [Insert the approved retention periods for location records, employee records, work records, and backups.]
When information is no longer required, the Company will take reasonable steps to delete or anonymize it, subject to applicable legal obligations, authorized retention requirements, and backup-retention processes.
8. User Rights and Privacy Requests
Subject to applicable law, users may have rights to request access to, correction of, or deletion of personal information, and to raise concerns regarding its processing.
Requests relating to employment records or organizational location information may require verification of identity and coordination with the relevant employer or authorized administrator.
To submit a privacy request, contact viragshahpadmavati@gmail.com. The Company will review and respond to requests in accordance with applicable law.
9. Children’s Privacy
PBHRM App is designed for authorized business and organizational users and is not intended for children.
The Company does not knowingly collect children’s personal information for purposes unrelated to the App’s intended functionality. If inappropriate collection is identified, the Company will take reasonable steps to address it in accordance with applicable law.
10. Third-Party Links and Services
The App may rely on external services or infrastructure for certain functions. Third-party services may be governed by their own privacy policies and terms.
The Company will identify relevant services and describe their role where required by applicable law and Google Play policies.
11. Changes to This Privacy Policy
The Company may update this Privacy Policy to reflect changes to the App, business operations, data-processing practices, technology, or applicable law.
The revised Policy will be published at the designated Privacy Policy URL with an updated effective date. Where required, users will receive additional notice or be asked to provide consent.
12. Contact Information
For questions, complaints, or requests concerning this Privacy Policy, contact:
Padmavati Brothers Pvt Ltd.
Application: PBHRM App
Email: viragshahpadmavati@gmail.com
Registered Office: [Insert Registered Office Address]
Official Website: [Insert Official Website, if applicable]